Who builds Broker AI

The company

The registered details, so you can verify them rather than take our word for it. They are also on the terms and the PAIA manual.

What we are NOT

This is the most important thing on the page, and it is not marketing modesty — it is the regulatory position, set out in full on the Broker AI and FAIS page.

1. 01We are not a licensed financial services provider. Broker AI (Pty) Ltd holds no licence under the FAIS Act, does not render financial services, does not act as an intermediary, and does not furnish advice.
2. 02The tool does not decide what is suitable for your client. It arranges and expresses the material you give it. Which product suits a client, and why, is the advice — and that remains yours.
3. 03You stay the author of the Record of Advice. Where a transaction follows from the advice, section 9 of the General Code requires the record to reflect the basis on which YOU gave it — so nothing we generate is usable until you have read it and made it true.
4. 04Nothing on this site is legal or compliance advice. The guides explain what the Act and the Code say and link the primary sources; they do not tell you what to do in a particular case.

Why we write the compliance guides

A drafting tool for FAIS documents is only worth anything if the people building it understand the provisions those documents have to satisfy. The guides on this site are how we show that work rather than assert it — and they are how you can check us before you trust the tool with a client file.

1. 01Every guide cites the provision it is describing, and links the primary source: the Act as gazetted, the General Code as amended to Board Notice 706 of 26 June 2020, the Ombud Council Rules, the FSCA.
2. 02They are written to be falsifiable. If we have a section number or an effective date wrong, the source is one click away and you can catch us at it — which is the point.
3. 03The editorial standard page sets out how they are checked, how often, and what happens when the law moves.

Contact

For the product, your data and anything on this site: admin@brokerai.co.za. Use it for anything — a question about the product, a data-protection request under POPIA, or an error you have found in a guide. The PAIA manual sets out the formal access-to-information route and the Information Regulator’s own contact details.

Frequently asked questions

Is Broker AI a licensed financial services provider?

No. Broker AI (Pty) Ltd holds no FAIS licence, renders no financial services, acts as no intermediary and furnishes no advice. It is a drafting tool. The advice, and responsibility for it, stays with the licensed FSP using it.

Who is responsible for the advice in a Record of Advice Broker AI drafts?

You are. Section 9 of the General Code requires the record to reflect the basis on which the advice was given — by the adviser. The draft is a starting point you must read, correct and stand behind.

Where is Broker AI based?

Cape Town, South Africa. Broker AI (Pty) Ltd, registration number 2026/318666/07, registered office 2 Niagara Road, Tygervalley, Cape Town, 7530.

How do I report an error in one of your FAIS guides?

Email admin@brokerai.co.za with the page and what you think is wrong. The editorial standard page sets out what we do with it and how quickly.

Broker AI (Pty) Ltd is not a licensed financial services provider and this page is not legal or compliance advice. The registered details above are also published on the terms of service and the PAIA manual; the regulatory page sets out the FAIS position in full.

Sources

1. 01General Code of Conduct, Board Notice 80 of 2003 as amended to Board Notice 706 of 26 June 2020 — section 9, the Record of Advice (consolidated text hosted by Masthead, a commercial compliance provider; the FSCA publishes no consolidated copy)
2. 02Financial Advisory and Intermediary Services Act 37 of 2002 — the Act we hold no licence under, as published in Government Gazette 24079 of 15 November 2002